Write to us
Describe what went wrong — we reply to the address you leave. Usually within a day.
What speeds up the reply
01The full address of the mailbox in question.
02Where exactly it fails: browser, phone app, or mail client.
03The error text, if any. A screenshot works too — describe what is on it.
04When it started and whether it worked before.
Faster than a letter
Most things are solved in a minute in the common questions.